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<< Click to Display Table of Contents >> Navigation: Enterprise > Installation > New Installation > Enterprise Installation Troubleshooting |
This article contains troubleshooting information for errors that may occur during the installation process.
Symptom: During the installation, the installation wizard ends, but displays the following text:
EarthSoft EQuIS Enterprise 7 Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard. |
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Cause/Details: This error typically occurs when IIS does not contain a website named "Default Web Site" under Sites.
Resolution/Workaround: Temporarily adding a site named "Default Web Site" in IIS prior to running the installation will allow the installer to complete.
Symptoms: During deployment, an error occurs when loading the URL:
HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid. |
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Cause/Details: This error typically occurs when the server has not been properly configured to enable ASP.NET applications.
Resolution/Workaround: ASP.NET needs to be installed and enabled on the Enterprise application server. For Server 2012 and 2012 R2, this feature can be installed at the following location:
•Server Manager -> Add Roles and Features Wizard
oWeb Server (IIS)
▪Web Server
•Application Development
oASP.NET 4.7
To enable this feature on previous versions of Windows Server, consult the Microsoft Documentation on installing and enabling ASP.NET 4.7.
Symptoms: The Enterprise installer fails upon launch. The following error displays in the installer:
EarthSoft EQuIS Enterprise 7 Setup: Please install IIS with ASP.NET first.
EarthSoft EQuIS Enterprise 7 Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard. |
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Cause/Details: EQuIS Enterprise requires the Internet Information Services ASP.NET Application Development Feature to be enabled on the target machine.
Resolution: ASP.NET needs to be installed and enabled on the Enterprise application server. For Server 2012 and 2012 R2, this feature can be installed at the following location:
•Server Manager -> Add Roles and Features Wizard
oWeb Server (IIS)
▪Web Server
•Application Development
oASP.NET 4.7
To enable this feature on previous versions of Windows Server, consult the Microsoft Documentation on installing and enabling ASP.NET 4.7.
Copyright © 2024 EarthSoft, Inc. • Modified: 21 Jul 2020